Everyone I personally dealt with was great. :), Wanna update this, My husband Joey and I just bought a 2018 Compass through Olympia Chrysler Jeep, Donovan was our sales guy. We had a great experience once again and very happy with our Compass. Everyone there seems to really care about your wants and needs, which was refreshing. And honestly the lowest pressure sales ever. They know they have a good product and they know how to treat their customers right. I highly recommend both the sales and service departments for all your vehicle needs.

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Today I traded my 2017 Cherokee for a 2018 Jeep Renegade. Scott and Chris made it easy. No hassle no pressure Sales. I was so impressed how well Scott and the crew at Bruce Titus treated my brother and I. My brother was so impressed. He bought a new car that same hour. I do highly recommend going to Bruce Titus in Olympia especially at the Jeep dealership.

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Awesome sales staff and great selection for new or pre owned cars trucks or SUVs

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I’ve recently had several trips to the service department for an ongoing issue, and each time the staff were friendly and helpful. Even more so than they needed to be. If I buy another Jeep it’ll definitely be here.

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I’m giving a 5 Star for several reasons based on a handful of the members I worked with. I think it’s important to give a review based on who I worked with to relay a good review for another customer to get the same experience...since experiences may differ depending on these members names. I want to refer these team members especially to have my experience-I worked with Braxston Taylor, as my sales rep who did the grunt work of spending 5+ hours with me. Hands on. Braxston is the one who was with me on the car lot for my purchase of a new 2019 Jeep latitude plus. Braxston genuinely had this patient, knowledgeable, intent and attitude of executing his direct attention & care to my needs to get me in the right Jeep. With a honest and realistic idea within my price range. He helped redirect me to the right Jeeps within my price points and still kept my ideals intact so I didn’t go completely off focus for one I couldn’t afford. But still get me the options I wanted. I felt like he really cared for my desires and need of a good price deal but with those options like it was his own. He was prepared and on it. Personable and friendly. He helped me make my choice with room, honesty and great courtesy. But with good direction when he could sense I felt a little overwhelmed with my options. I liked how he had a great sense of when to approach and step back. Buying a new car is fun, exciting; but its also overwhelming and stressful. All the different makes within the models and their trims is so confusing to me. I did not want to purchase until I got to understand those differences. Braxston made sure of that. So having the right team makes a huge difference. Braxston Did not up sale or pressure me or hurry me; but he took my needs and concerns seriously. Answered all my questions (probably the same ones 3 and 4 x over) without frustration or impatience. His knowledge of how to work these vehicles was quite impressive. I felt confident with my car before I left bc of how he made sure I understood how to work the car. He helped me make my decision with ease & comfort so I left with no second thoughts or regrets if I chose the right Jeep. I also worked with Darren Pen, the sales Manager. Awesome guy. Darren Corresponded with me and my family for a couple weeks before I came into the lot. Darren assisted this process along tremendously by preparing me and his co workers with excellent communication so I chose and bought the right Jeep. Darren texted, called and reached out and responded quickly to our concerns and needs at every request. He answered questions clearly so I could feel prepared before I came in to get me on the right track. Darren gave a great welcoming feeling. Darren helped make this an exciting, fun to look forward to-experience. Darren went above and beyond. Graciously, He made himself available to us at all times after work hours and on his days off even. Which is beyond required, but that extension of effort was extraordinary! Anyone willing to offer their own-off the clock time-to sacrifice their personal time is dedicated. It was the extra mile. Darren made the transition from research, inquiries and doubts by his communication between us and his team mates, into prepping me for the “on the lot experience”, which saved me time...(and probably Braxston from having to stay any longer ??) I also worked with Tony Chavez, a mngr whom made a deep lasting impression for my family. Tony personally greeted me with respect. A truly kind person. My baby really seemed to take a liking to him. The environment is kid and pet friendly. Nate the finance team member made the last bit easy fast and to the point. I appreciated his humor. Tony stopped over several times during the entire encounter to communicate the process as well as Braxston who explained the process and steps with ease. I enjoyed our last few minutes of laughter w/ Tony & Nate ? There was a sales woman too who was a bubbly beautiful personality that just topped it off. I’m going to really enjoy this car. And will be returning for business. Thanks A ?

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Quick friendly service. I will use tbem for future service for sure !

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