Just got the oil changed, but it went really well!
Sheldon is hands down the best!
Michelle was great. I told her what I wanted and was willing to pay and she made it happen. She was patient, thorough and knowledgeable. I now own a great Jeep Grand Cherokee. The finance guy needs training on etiquette, courtesy and customer service. People WILL come if there's good service and they will buy. I did walk out of Tacoma Jeep the previous day due to poor service. You need more employees like Michelle and less loud boisterous stereotypical "used car salesmen". Common courtesy. That's all it takes.
Loved our experience. Ryan went out of his way to assure our comfort. No pressure. And love our new car! Thanks
Excellent job by all
Update: I initially gave these guys 4 stars, but I had to update it to 5 because they're awesome! After talking to Scott:1. I realized I had an inflation kit instead of a spare. Woops. I'd never seen one before.2. He listened to my breaks and got me in to have them checked. It turned out they had some glazing on the pads and the dealership corrected the issue and split the cost with me.3. He ordered me an owner's manual.I'm very pleased with my experience and highly recommend Ryan and Scott. Both were incredible!Original review: I bought a 2014 Jeep Cherokee here a few weeks ago. I had great service from both guys who helped me and I didn't feel a ton of pressure. I only give 4 stars instead of 5 because I realized after I bought the car that it is missing a spare tire and the owner's manual. The brakes also started squealing 3 days after the sale. Shame on me for not checking on these things before I signed. Still, it wasn't a perfect experience, hence the 4 stars.
10 stars sales is GREAT !!! financial dept was great and both professional but down to earth 2 easy purchases today from 2 great guys big THANK YOU to Jamal & Chris ! We can't be happier ?